What To Look For In Your Visitor Management System

For many companies, your visitor check in is a vital part of your business. Whether you’re managing a multi-tenanted building, a business HQs, shopping centres, NHS Estates and everything in between.

You want to ensure that you are choosing a visitor management solution that will fulfill all of your needs. 

To help you choose the right visitor management system for your business, we’ve compiled this helpful guide of things to look for in your visitor management software. 

Easy to use and access

A software solution is only useful to you if you and your staff can easily use it. Your software needs to be intuitive to use and easy to navigate for both your employees and your guests in order to get the most out of your investment. 

You also want it to be easy to access, with optimisation for multiple devices such as PC, tablet and mobile. This will allow you to use your system no matter what device you are using, and it will give you visitors more options when they are checking in. 

Being able to access your management software through both an online portal and a companion app can increase the accessibility of your system. 

You can request a demo to ensure that the system is optimal for your uses. 

Offers safety and security 

Your software should be offering increased security for your buildings and improving the health and safety of your workplace. This can be achieved through having full access and control over who is accessing your building, and monitoring visitor type. 

Your software also needs to have a strong emphasis on data security. Your visitors should feel comfortable giving you their information, including visitor photos and personal information, without worrying about their privacy being compromised. 

You can even use your visitor management system to set up contactless sign ins and improve health and safety during pandemics such as COVID. 

Speeds Up Sign In Process

You want a solution that is actually going to help you speed up your visitor check in and out process. There is no point choosing an overcomplicated software, if it actually ends up slowing down your visitors signing. 

Your software should run smoothly with optimal speeds to allow you to quickly and efficiently manage your visitors. 

It should offer relevant features that help you manage the relevant information. Features such as pre registered visitors and logging arrivals and departures will help you ensure the smoothest workflows. 

Customised Interface

Every business is different, and so it’s important that you choose a software that has a customisable interface. 

This way you can incorporate your own company branding, custom data fields, relevant health and safety information as well as visitor instructions for a professional and informative system. 

With a customised software you can make sure that your visitor management system is modified to suit your unique needs, and you can also add your own personalised touches to ensure your guests have the best experience possible. 

Real Time Reports

With real time reports you can get all the information you need in a fast and easy to access manner. Whether you are conducting interviews and want an overview of your candidates, or an emergency arises and you need an evacuation list. 

A good software management system will be able to generate reports for you, helping you to access and manage your visitor information with ease. 


To ensure you get the most comprehensive system available you should look at choosing a software that is flexible.

You may want to use your system for multiple sites, so you will need software that can support this. You may also want to add features such as data integration, or contractor management. 

You may want to choose a cloud based visitor management software that also allows you to use onsite hosting and maintenance when required. 

Choosing a provider that offers a flexible solution is going to give you the most options to maximise your investment. 

Options to Expand

Choosing a scalable visitor management system is going to ensure you don’t outgrow your software too quickly. Your business may grow larger in the next few years, or you could even decide to downsize. 

No matter your situation, it can be helpful to choose a system that will enable you to grow bigger, or enable you to scale back. 

Choosing a company that provides you with software that can suit your personal budget and needs is going to set you up for success not just in the present but also in the future. 

Ongoing Support and Maintenance 

Naturally with any software you can come to bumps in the road or cases where you need assistance and aid from the provider. 

You want to make sure that you are choosing a system where you will be provided with ongoing support, to ensure you get the most out of your investment long term. 

Your software provider should give you unlimited telephone and remote support with their own technical support team. 

Why Choose SkyVisitor?

Safetynet Solutions is the home of SkyVisitor, the longest standing Visitor Management Service. They invest in continual development, matching each client’s need in this fast-changing world. 

If you are looking for the most comprehensive management system on the market, then you should invest in SkyVisitor. 

Find out more about the incredible features available and get in touch with the friendly and knowledgeable team to assist you with your business needs. 

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